ok8013 Terms & Conditions

1 Introduction

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and ok8013 ("ok8013", "we", "us", "our"), the operator of the online betting and casino platform accessible at https://ok8013.net. By creating an account, making a deposit, placing a bet, or accessing any part of the ok8013 platform in any manner, you confirm that you have read, understood, and agreed to be bound by this Agreement in its entirety.

ok8013 is an English-language platform serving adult players in Bangladesh. The platform offers live cricket betting, online slot games, live dealer casino tables, and related gaming services. All transactions are denominated in Bangladeshi Taka (৳). ok8013 operates with a commitment to fair play, player security, and responsible gaming at all levels of the service.

2 Definitions

For the purposes of this Agreement, the following terms carry the meanings set out below:

• "Platform" — the ok8013 website, mobile interface, and all associated services accessible at https://ok8013.net.
• "Account" — the registered player profile created by an individual upon completing the ok8013 registration process.
• "Player Balance" — the real-money funds held within a player's ok8013 account, denominated in Bangladeshi Taka.
• "Bonus Funds" — promotional credits awarded by ok8013 that are subject to separate wagering conditions before conversion to withdrawable funds.
• "Wagering Requirement" — the total amount a player must wager using bonus funds before those funds become eligible for withdrawal.
• "Game Providers" — third-party software studios whose games are made available on the ok8013 platform, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• "BST" — Bangladesh Standard Time, UTC+6, the reference time zone used for all ok8013 operations and communications.
• "KYC" — Know Your Customer verification procedures required to confirm player identity and age before processing withdrawals or at ok8013's discretion.

3 Eligibility

The ok8013 platform is available exclusively to individuals who meet all of the following eligibility criteria at the time of registration and throughout their use of the service:

• You are at least 18 years of age. ok8013 enforces a strict 18+ policy and reserves the right to request government-issued photographic identification at any point to verify age.
• You are accessing the platform voluntarily and of your own free will, for personal entertainment purposes.
• You are not acting on behalf of another individual or entity in creating or operating your account.
• You are not a current employee, contractor, director, officer, or close associate of ok8013 or any Game Provider whose games appear on the platform.
• You have not previously had an account suspended or permanently closed by ok8013 for breach of these Terms & Conditions.
• You are not knowingly subject to any self-exclusion order or gambling restriction programme that would prohibit your use of online gambling services.

ok8013 reserves the right to decline registration or suspend an existing account at any time if there is reasonable belief that any eligibility condition is not satisfied. Players found to be under the age of 18 will have their accounts closed immediately and any deposits made will be returned after deducting any winnings, in accordance with applicable underage gambling procedures.

4 Account Registration

Each player may hold only one registered account on the ok8013 platform. The creation of multiple accounts by a single individual, whether under the same name, different names, shared devices, shared IP addresses, or any combination thereof, is prohibited and may result in permanent closure of all associated accounts and forfeiture of any balance held within them.

During the registration process, players are required to provide accurate, current, and complete personal information including full legal name, date of birth, residential address, and a valid contact method. ok8013 uses this information to verify identity, process transactions, and fulfil regulatory and anti-money-laundering obligations. Providing false or misleading information during registration is a material breach of this Agreement.

Players are solely responsible for maintaining the confidentiality and security of their account login credentials. Any activity that occurs under a player's account credentials is the responsibility of that account holder. ok8013 will not be liable for losses arising from unauthorised account access where the player has failed to adequately secure their credentials. If you suspect your account has been accessed without authorisation, you must notify ok8013 support immediately via the 24/7 live chat.

5 Deposits & Withdrawals

All financial transactions on the ok8013 platform are conducted in Bangladeshi Taka (৳). ok8013 supports the following deposit and withdrawal methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, City Bank transfer, BRAC Bank transfer, Islami Bank transfer, Sonali Bank transfer, Visa, and Mastercard. The availability of specific payment methods may vary at any time and is subject to change without advance notice.

The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳1,000. ok8013 does not charge fees on standard deposits. Withdrawal processing times vary by method; mobile wallet withdrawals via bKash and Nagad are typically processed within two hours of approval during BST business hours. Bank transfer withdrawals may take up to three business days depending on the receiving institution.

• Deposits must originate from a payment method registered in the player's own name. Third-party deposits are not accepted.
• Withdrawal requests are processed to the same payment method used for the most recent deposit wherever technically possible, as an anti-money-laundering measure.
• ok8013 reserves the right to request KYC documentation before approving any withdrawal. Documents may include a national ID card, passport, or driver's licence, and proof of ownership of the payment method used.
• Withdrawals may be delayed or declined if the account has an unresolved bonus wagering requirement, an active account review, or a pending dispute.
• ok8013 is not responsible for delays caused by the player's bank or mobile financial service provider.
• Players must not use the ok8013 platform as a mechanism for fund transfer. Depositing and withdrawing without meaningful play is prohibited and may trigger an account review.

6 Bonuses & Promotions

ok8013 offers promotional bonuses from time to time, including but not limited to welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms published alongside each offer, which shall form part of this Agreement.

General bonus conditions applicable to all promotions unless otherwise stated:

• Bonuses are available to verified players who have met the minimum deposit or qualifying action required for the specific promotion.
• Bonus funds are held separately from real-money funds. Real-money funds are played first unless the player has elected otherwise in account settings.
• Wagering requirements must be completed within the validity period stated on the offer. Unused bonus funds expire automatically at the end of the validity period.
• ok8013 reserves the right to withdraw a bonus offer at any time before it has been claimed by a player.
• Bonuses obtained through fraudulent activity, including the use of multiple accounts to claim a single-player promotion, will be voided and the associated accounts closed.
• Games may contribute to wagering requirements at different rates. Live dealer games, for example, may contribute at a lower rate than slots. Contribution rates are specified on the promotion detail page.

7 Betting Rules

ok8013 offers sports betting on cricket — including BPL, IPL, T20 World Cup, and bilateral international series — as well as selected other sports and virtual events. The following rules govern all betting activity on the platform:

• All bets are final once confirmed by the platform. Bets cannot be cancelled, amended, or reversed by the player after confirmation, except where an in-play cash-out option is explicitly offered on the specific market.
• In the event of a match being abandoned, postponed, or voided by the relevant sporting authority, bets will be settled according to the specific market rules published on the ok8013 betting page at the time of placement.
• ok8013 reserves the right to void bets placed on markets that have been opened or settled in error, including cases where odds are clearly incorrect due to a technical fault.
• Maximum bet limits and maximum payout limits apply per market and per event. These limits are displayed on the bet slip before confirmation.
• Bets placed using bonus funds on restricted markets may be voided. Players should check market eligibility before placing bonus-funded bets.
• ok8013 reserves the right to limit, restrict, or close the account of any player whose betting patterns are determined to be inconsistent with recreational play, at ok8013's sole discretion.

All casino games — including slots from Pragmatic Play, NetEnt, Microgaming, and Spribe, and live dealer tables from Evolution Gaming and Ezugi — are governed by the individual game rules provided within each game interface. In cases of conflict between ok8013's general terms and a game provider's rules, ok8013's general terms shall prevail except where the game provider's rules specifically address the point of conflict.

8 Fair Play & Prohibited Conduct

ok8013 is committed to maintaining a fair, secure, and enjoyable environment for all players. The following conduct is strictly prohibited on the platform:

• Using any form of automated betting software, betting bots, scripts, macros, or artificial intelligence tools to place bets or interact with the platform in a manner not available to ordinary players via the standard interface.
• Exploiting software errors, display glitches, game malfunctions, or incorrectly quoted odds to gain an advantage. Any winnings derived from exploiting a known or apparent technical fault may be voided.
• Engaging in any form of collusion with other players, whether in live dealer games, sports betting syndicates, or any other format that distorts the normal competitive nature of the games offered.
• Engaging in money laundering, fraud, identity theft, or any other criminal activity using the ok8013 platform. ok8013 complies with anti-money-laundering obligations and will report suspicious activity to relevant authorities.
• Using chargebacks, payment disputes, or reversal requests as a mechanism to recover funds that were fairly lost through legitimate play.
• Attempting to access, probe, scan, or test the security of the ok8013 platform, its servers, or its supporting infrastructure without explicit written authorisation.

Accounts found to be in breach of the fair play policy will be suspended pending investigation. Where a breach is confirmed, the account will be permanently closed, any balance will be forfeited, and the matter may be referred to law enforcement authorities where applicable.

9 Privacy & Data

ok8013 collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at ok8013.net/privacy-policy. By creating an account and using the platform, you consent to the collection and use of your personal information as described in the Privacy Policy, which is incorporated into this Agreement by reference.

Personal data collected by ok8013 includes, but is not limited to: full name, date of birth, residential address, contact details, payment method details, IP address, device identifiers, and gameplay and transaction history. This data is used to operate and improve the platform, process transactions, prevent fraud, fulfil anti-money-laundering obligations, and communicate relevant account and promotional information to players.

ok8013 uses SSL encryption across all data transmissions between the player's device and the ok8013 servers. Player passwords are stored using industry-standard hashing protocols and are never accessible in plain text to ok8013 staff. ok8013 does not sell personal data to third parties for marketing purposes.

10 Responsible Gaming

ok8013 is committed to promoting responsible gaming. We provide tools that allow players to manage their gambling behaviour, including deposit limits, session time-out settings, and self-exclusion options. These tools are accessible from the account dashboard and can be activated at any time by contacting the 24/7 support team.

• Deposit limits may be set on a daily, weekly, or monthly basis. Reductions take effect immediately; increases are subject to a mandatory 24-hour cooling-off period.
• Session time-out reminders notify players when a defined continuous play period has been reached.
• Self-exclusion suspends account access for a period chosen by the player and cannot be reversed during the elected exclusion window.
• ok8013 may impose cooling-off periods or permanent exclusions on accounts displaying patterns consistent with problem gambling, even without a player request, in the interest of player welfare.

Gambling should be treated as entertainment, not as a financial strategy or a means of resolving debt. If you believe your gambling is causing harm to yourself or others, please contact the ok8013 support team immediately or visit the Responsible Gaming page at ok8013.net/responsible-gaming for further guidance.

11 Intellectual Property

All content on the ok8013 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, and software — is the intellectual property of ok8013 or its licensed content providers and is protected by applicable intellectual property laws. The ok8013 brand name and logo are proprietary marks of ok8013.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes in accordance with this Agreement. This licence does not permit the copying, reproduction, distribution, publication, modification, reverse-engineering, or commercial exploitation of any platform content or software, in whole or in part, without prior written consent from ok8013.

12 Limitation of Liability

To the fullest extent permitted by applicable law, ok8013 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions, computer damage, or system failure, even if ok8013 has been advised of the possibility of such damages.

ok8013 makes no warranty that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. ok8013 shall not be liable for any losses resulting from technical malfunctions, communication failures, internet outages, or third-party service disruptions that affect access to the platform.

In jurisdictions where limitation of liability clauses are subject to statutory restrictions, ok8013's liability shall be limited to the maximum extent permitted by applicable law. Nothing in this clause excludes liability for death or personal injury caused by ok8013's gross negligence or wilful misconduct.

13 Amendments

ok8013 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, ok8013 will use reasonable efforts to notify registered players via the email address or contact method on file, or by posting a prominent notice on the platform. The date at the top of this document indicates when the Terms & Conditions were last updated.

Your continued use of the ok8013 platform after any amendment has been posted constitutes your acceptance of the revised Terms & Conditions. If you do not agree with an amendment, you must cease using the platform and may request account closure by contacting the support team.

14 Governing Law

This Agreement and any dispute or claim arising out of or in connection with it, whether contractual or non-contractual, shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which ok8013 is duly registered and operates. Players accessing the platform from Bangladesh do so at their own discretion and are responsible for ensuring their use of online gaming services complies with applicable local laws.

Any dispute between a player and ok8013 that cannot be resolved through direct communication with the support team shall be escalated through ok8013's internal dispute resolution procedure. Details of this procedure are available from the 24/7 support team.

15 Contact

For any questions, concerns, or disputes relating to these Terms & Conditions or your ok8013 account, please contact the support team through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly from any page on the ok8013 platform
• Operating Hours: Round the clock, 365 days a year, Bangladesh Standard Time (BST, UTC+6)

ok8013 aims to respond to all written enquiries within one business day. Urgent account security matters are handled immediately via the live chat channel.